CONNECTING YOUR INVERTER TO WIFI

A secure connection to the internet is essential for getting the most out of your OFFGRID NOW® power cabinet.

DEYE Inverter WIFI Connection Tutorial

This 10 minute tutorial will guide you through the process of connecting your OFFGRID NOW® power cabinets DEYE inverter to WIFI. There is also a step-by-step instruction guide below.

If you require further assistance please lodge a support ticket at: www.offgridnow.com.au/support

HOW TO CONNECT YOUR DEYE INVERTER TO WIFI (Step-by-Step Instructions)

Your OFFGRID NOW® power cabinet should be connected to the internet to monitor the system’s performance. If the system is not connected to the internet, there is no historical log of how the system is performing, and this can make trouble-shooting difficult. If you are wanting to monitor your system from a computer or smart device, you will need to ensure there is an adequate internet connection.

Step-by-Step Instructions:

  1. Understanding the components of your OFFGRID NOW® power cabinet that enable connectivity.

  2. What are the options available for connecting to the internet?

  3. Do this before you start the connection process

  4. Start the Connection Process

An electrical control cabinet with its door open, showing batteries, wiring, and electronic components inside.

1. SYSTEM COMPONENTS

The system components that enable your OFFGRID NOW® power cabinet to connect to the internet are the DEYE Inverter, the 4G WIFI Dongle (or other connection type) and the USB Data Logger.

Electrical power station with labeled components: A is an inverter, B is a small black device with a power cord, C is a set of orange cables connected to a black component.

A. DEYE Inverter

B. 4G WIFI Dongle

The 4G WIFI Dongle is supplied as standard with all OFFGRID NOW® power cabinets and enables connection to the internet via the mobile phone data network. This is not required to connect to the internet if you supply an alternative WIFI connection.

A portable Wi-Fi device displaying data usage and connection status, with icons for Wi-Fi, messages, and settings.

C. USB Data Logger

The USB Data Logger is supplied as standard with all OFFGRID NOW® power cabinets. The Data Logger is generally installed beneath the lower right hand corner of the inverter, but may be installed inside the cabinet with Velcro to the inner wall.

A black cylindrical electronic device with a QR code label on the front and a small antenna on top.

2. CONNECTIVITY OPTIONS

OFFGRID NOW® power cabinets require a connection to the internet in order to provide remote monitoring and support for your system. Here, we outline several connectivity options for your to choose from.

Nighthawk modem or router with LED indicator lights

1) Existing Wireless Connection

Your OFFGRID NOW® power cabinet can connect to an existing wireless internet connection if the signal strength is strong enough. If the signal strength from the wireless router is too weak, you will need to arrange for the installation of a range extender (see below).

Wireless router with four antennas and indicator lights on the front

2) Range Extender (for existing Wireless Connection)

If the signal strength from your existing wireless router is too weak, you will need to install a range extender. Sometimes this is difficult to determine prior to the your installation date. If we determine that the signal strength is too weak on the day of installation, we can supply and fit a range extender whilst we are installing your system.

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3) Starlink Residential Internet Package

If you do not have an existing wireless internet connection, OFFGRID NOW® offers the supply and installation of a Starlink Residential package. This needs to be pre-arranged with OFFGRID NOW® in advance of your installation date. This package is particularly useful if you are in an area with poor mobile phone coverage, or if you wish to use the Starlink connection for personal home internet and mobile phone connectivity.

Mobile hotspot device screen displaying Wi-Fi network name, password, data usage, and remaining days.

4) 4G Wireless Modem

In the absence of a wireless internet connection, all OFFGRID NOW® power cabinets may be supplied with a 4G wireless modem with a preloaded sim card and 12 months of data. The sim card will need to be recharged annually for a fee payable to OFFGRID NOW®. This option is only possible in regions with 4G connectivity and at least 3 bars of signal. If the signal strength is not available, you will need to arrange for the installation of a 4G wireless modem antennae upgrade (see below).

A black wireless router with three antennas and various port connections on the front.

5) 4G Wireless Modem Antennae Upgrade

If the 4G signal strength in your region is poor (2 bars or less), and you do not have an existing wireless internet connection, we will need to install a 4G modem with an antennae upgrade. Sometimes this is difficult to determine prior to the your installation date. If we determine that the signal strength is too weak on the day of installation, we can supply and fit an upgraded antennae whilst we are installing your system. This 4G wireless modem with antennae upgrade will be supplied with a preloaded sim card and 12 months of data. The sim card will need to be recharged annually for a fee payable to OFFGRID NOW®.

*In the rare case that a 4G solution is not available, Starlink may be your only option.

3. BEFORE YOU START

There are a few steps to take before you start the connection process to make sure everything goes smoothly.

The image depicts a digital dashboard for a solar power system. It shows energy production and storage data, including power flow from solar panels and the grid, battery status, and energy usage at a residence. The interface has a blue background and highlights system metrics such as kilowatt values and weather conditions.

1. Download the DEYE Cloud App

You can download the DEYE Cloud App for free from the Google Play and Apple App stores. Your login details will be included in the handover pack received when your power cabinet was installed.

2. Write down your WIFI and USB Data Logger passwords

A black USB device next to a brown paper label with a QR code, serial number, and password, labeled as a data logger.

You will be asked to supply your WIFI password and USB Data Logger password during the connection process. If you do not know your WIFI password, it may be printed on a sticker on the base or back of your modem/router. The password and serial number for the USB data logger will be supplied in the Handover Pack when your system was installed. If you need to relocate the password and serial number, these may be found on the sticker attached to the body of the USB data logger.

3. Make sure your WIFI is set to 2.4GHz

A solar panel mounted on a rooftop with a textured shingled surface and a wooden edge, against a blurred background of trees and sky.

Many modern appliances that connect to WIFI (including your DEYE Inverter) require a 2.4GHz WIFI network connection. Most newer versions of routers, including Starlink routers come standard with a 5GHz WIFI network. The DEYE Inverter will not connect to a 5GHz network, and the router will need to have the network split into a 5GHz network and a 2.4GHz network. Once the connection is split, you will need to connect to the 2.4GHz network during the connection process. You can still connect to the 5GHz network with your other devices.

Click here for instructions to split the Starlink network. For all other routers consult your User Manual.

4. THE CONNECTION PROCESS

Here are the step-by-step instructions for connecting your OFFGRID NOW® power cabinet to WIFI.

1. Log into the DEYE Cloud App.
On the bottom of the home screen, you will see 3 menu options. Select the menu option on the far right, “Device” as marked by the green marker in the image.

A digital dashboard display for a solar power system showing current production, weather, power flow, and system status with icons and data related to energy generation and usage.

2. Select “Logger”.
On the “Device” screen you should see 2 tabs: “Inverter” and “Logger”. Select the tab, “Logger” as marked by the green marker in the image.

Screenshot of a mobile app interface showing a 'Logger' section with details like Logger ID, date, and Wi-Fi configuration, and navigation tabs at the bottom labeled Overview, Data, and Device.

3. Select “Wi-Fi Configuration”.
On the “Logger” screen, look for the “Wi-Fi configuration” link in blue. Select the link, “Wi-Fi configuration” as marked by the green marker in the image.

Mobile screen showing Wi-Fi configuration settings on an app interface with options for inverter, logger, batch upgrade, and logger quantity.

4. Select “Switch Network”.
On the next screen, you should see an existing network displayed as “ENOPTE” or “OGN”. This is our network that we connected your system to for set-up and testing. To connect the system to your local WIFI, select the blue link labelled “Switch Network” as marked by the green marker in the image.

Wi-Fi network configuration screen showing network name ENOPTE, password entry, and a 'Switch Network' option in blue text.

5. Select your local WIFI Network.
It’s time to choose your WIFI connection. Choose the appropriate network from the list. If you have a WIFI connection that is split into 2.4 and 5GHz networks, be sure to connect to the 2.4GHz network.

Once you have selected your network, press back to return to the configuration screen.

If you have not done so already, you may need to split your WIFI connection into 2.4 and 5GHz networks. Click here for instructions to split Starlink networks. For all other routers consult your User Manual.

Screenshot of a smartphone internet settings menu showing mobile data connection with Telstra 5G, Wi-Fi options including ENOPTE connected, and a list of saved networks including AP_2907300462, OGN Starlink 2.4, OGN Starlink, Integral-Guest, and OGN AP, all with locked icons indicating secured networks.

7. Enter password and press “Start to configure”.
Upon returning to the configuration screen you can enter you local WIFI password. To start the configuration process, select the blue button labelled “Start to configure” as marked by the green marker in the image.

Wi-Fi login screen asking for password with network name 'OGN Starlink 2.4' and password field showing 'ogn#1234'
Wi-Fi network configuration screen showing network name OGN Starlink 2.4 and password ogn#1234 with a 'Start to configure' button

8. The “Wi-Fi Network Testing” screen.
The WIFI network test will now commence, checking the network and testing the transmission speed. Do not interrupt this process - you are almost done!

Wi-Fi network testing screen showing speed test in progress with a needle indicating moderate speed and a cancel button.

9. Locating the USB Data Logger.
After the WIFI network testing is complete it’s necessary to pair your phone with the USB Data Logger. The USB Data Logger is directly under the inverter as marked by the green marker “C” in the image (or attached with Velcro to the inside of your cabinet). I you do not have the password and serial number at this stage, you can locate it on a sticker on the body of the USB Data Logger itself.

Electrical power station with labeled components: A is a large white control panel, B is a small black device mounted on the wall, and C is a set of orange electrical cables connected to a black component, all enclosed in an electrical cabinet.
A black cylindrical device with a USB connector on top and a label, accompanied by a small wooden sign with a QR code, the text 'Data Logger', serial number, and password.

10. Pairing the USB Data Logger with your phone.
Select the USB Data Logger from the list. It’s easiest to look for the device in the list that matches the last 3 numbers of the Serial Number that you have written down. Once you have selected the USB Data Logger, enter the password and select the blue button labelled “Connect” as marked by the green marker in the image. Select “Yes” to the following screen regarding the device having no internet access as marked by the green marker in the second image.

Screenshot of a mobile phone screen showing instructions for connecting to a Wi-Fi network, including a Wi-Fi network name, password requirement, and a blue 'Connect' button.
Mobile device screen showing no internet connection message with options to stay connected, including a green 'Yes' button.

11. Final Device Configuration
The “Device Configuration” screen will appear and test the connection between your phone, the inverter and the data logger.

Screen showing a device configuration process with steps: connect to device, configuring, restart, verified. Illustration of a router, phone, and smart plug.

12. Configuration Successful
The “Configuration succeeded” screen will appear confirming a successful connection of the USB Data Logger.

Blue checkmark icon and text reading 'Configuration succeeded' with additional message about device data display in 10 minutes.

HAVING TROUBLE CONNECTING?

Lodge a Support Ticket and a member of our Customer Care Team will be in contact to help ASAP.
https://www.offgridnow.com.au/support

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